{"id":4095,"date":"2026-05-08T05:14:28","date_gmt":"2026-05-08T05:14:28","guid":{"rendered":"https:\/\/www.consumerdirectfl.com\/?page_id=4095"},"modified":"2026-05-08T05:20:33","modified_gmt":"2026-05-08T05:20:33","slug":"care-attend","status":"publish","type":"page","link":"https:\/\/www.consumerdirectfl.com\/km\/care-attend\/","title":{"rendered":"CareAttend"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4095\" class=\"elementor elementor-4095\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b555350 e-con-full elementor-hidden-desktop e-flex e-con e-parent\" data-id=\"b555350\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1deff7d elementor-widget elementor-widget-n-accordion\" data-id=\"1deff7d\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-3130\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-3130\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Select Section <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M5 13V11H19V13H5Z\" fill=\"#003764\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M11 13H5V11H11V5H13V11H19V13H13V19H11V13Z\" fill=\"#003764\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-3130\" class=\"elementor-element elementor-element-d96cbee e-con-full e-flex e-con e-child\" data-id=\"d96cbee\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7d6482 sticky-list-mb elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d7d6482\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#united-healthcare-training\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">UnitedHealthcare Training<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#evv-faqs\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">EVV FAQs<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c094912 e-con-full e-flex e-con e-parent\" data-id=\"c094912\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6d8bbe4 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"6d8bbe4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c823d9 sticky-list elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5c823d9\" data-element_type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:150,&quot;sticky_offset_tablet&quot;:&quot;150&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#united-healthcare-training\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">UnitedHealthcare Training<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#evv-faqs\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">EVV FAQs<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd35502 e-con-full e-flex e-con e-child\" data-id=\"fd35502\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f257dd6 e-con-full e-flex e-con e-child\" data-id=\"f257dd6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-440bcd6 section-tag-grey elementor-widget elementor-widget-heading\" data-id=\"440bcd6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Consumer Direct Care Network Florida<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bb213f elementor-widget elementor-widget-heading\" data-id=\"4bb213f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Get started with CareAttend<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0678dc0 elementor-widget elementor-widget-text-editor\" data-id=\"0678dc0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Materials available in Spanish have a \ud83c\udf10 icon. To view translated versions of these forms, select Spanish from the top menu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cf96b1b e-con-full e-flex e-con e-child\" data-id=\"cf96b1b\" data-element_type=\"container\" id=\"united-healthcare-training\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40779ed elementor-widget elementor-widget-heading\" data-id=\"40779ed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">UnitedHealthcare<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-609356c elementor-widget elementor-widget-shortcode\" data-id=\"609356c\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"cdcn-resources-wrapper layout-table-hdr\">\r\n    \r\n        <div class=\"dft-custom-table\">\r\n\r\n            \r\n                <div class=\"table-header\">CareAttend<\/div>\r\n                \r\n            \r\n            <div class=\"row-wrapper\">\r\n\r\n                \r\n                    \r\n                    <div class=\"table-row\">\r\n                        <div class=\"table-title\">Installing the CareAttend App - Android \ud83c\udf10<\/div>\r\n                        <div class=\"table-download\">\r\n\r\n                            \r\n                                \r\n                                \r\n                                \r\n                                    \r\n                                        <a target=\"_blank\" href=\"https:\/\/info.consumerdirectcare.com\/hubfs\/Training%20Content\/CDFL\/Other%20training%20material\/en_US_20250911_CDFL-Android-Getting-the-CareAttend-App.pdf\">\r\n                                            <span class=\"download-icon\">\r\n                                                <!-- document icon -->\r\n                                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\r\n                                                    <path d=\"M6 22C5.45 22 4.97917 21.8042 4.5875 21.4125C4.19583 21.0208 4 20.55 4 20V4C4 3.45 4.19583 2.97917 4.5875 2.5875C4.97917 2.19583 5.45 2 6 2H14L20 8V20C20 20.55 19.8042 21.0208 19.4125 21.4125C19.0208 21.8042 18.55 22 18 22H6ZM13 9V4H6V20H18V9H13Z\" fill=\"#003764\"><\/path>\r\n                                                <\/svg>\r\n                                            <\/span>\r\n                                            <span class=\"download-text\">View More<\/span>\r\n                                        <\/a>\r\n                                    \r\n                                                                        \r\n                                \r\n                                \r\n\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                    \r\n                \r\n                    \r\n                    <div class=\"table-row\">\r\n                        <div class=\"table-title\">Installing the CareAttend App - iOS \ud83c\udf10<\/div>\r\n                        <div class=\"table-download\">\r\n\r\n                            \r\n                                \r\n                                \r\n                                \r\n                                    \r\n                                        <a target=\"_blank\" href=\"https:\/\/info.consumerdirectcare.com\/hubfs\/Training%20Content\/CDFL\/Other%20training%20material\/en_US_20250911_CDFL-iOS-Getting-the-CareAttend-App.pdf\">\r\n                                            <span class=\"download-icon\">\r\n                                                <!-- document icon -->\r\n                                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\r\n                                                    <path d=\"M6 22C5.45 22 4.97917 21.8042 4.5875 21.4125C4.19583 21.0208 4 20.55 4 20V4C4 3.45 4.19583 2.97917 4.5875 2.5875C4.97917 2.19583 5.45 2 6 2H14L20 8V20C20 20.55 19.8042 21.0208 19.4125 21.4125C19.0208 21.8042 18.55 22 18 22H6ZM13 9V4H6V20H18V9H13Z\" fill=\"#003764\"><\/path>\r\n                                                <\/svg>\r\n                                            <\/span>\r\n                                            <span class=\"download-text\">View More<\/span>\r\n                                        <\/a>\r\n                                    \r\n                                                                        \r\n                                \r\n                                \r\n\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                    \r\n                \r\n                    \r\n                    <div class=\"table-row\">\r\n                        <div class=\"table-title\">Submitting and Approving a Late Shift \ud83c\udf10<\/div>\r\n                        <div class=\"table-download\">\r\n\r\n                            \r\n                                \r\n                                \r\n                                \r\n                                    \r\n                                        <a target=\"_blank\" href=\"https:\/\/info.consumerdirectcare.com\/hubfs\/Training%20Content\/CDFL\/Other%20training%20material\/en_US_20250911_CDFL-Entering-a-Late-Shift-in-CareAttend.pdf\">\r\n                                            <span class=\"download-icon\">\r\n                                                <!-- document icon -->\r\n                                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\r\n                                                    <path d=\"M6 22C5.45 22 4.97917 21.8042 4.5875 21.4125C4.19583 21.0208 4 20.55 4 20V4C4 3.45 4.19583 2.97917 4.5875 2.5875C4.97917 2.19583 5.45 2 6 2H14L20 8V20C20 20.55 19.8042 21.0208 19.4125 21.4125C19.0208 21.8042 18.55 22 18 22H6ZM13 9V4H6V20H18V9H13Z\" fill=\"#003764\"><\/path>\r\n                                                <\/svg>\r\n                                            <\/span>\r\n                                            <span class=\"download-text\">View More<\/span>\r\n                                        <\/a>\r\n                                    \r\n                                                                        \r\n                                \r\n                                \r\n\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                    \r\n                \r\n                    \r\n                    <div class=\"table-row\">\r\n                        <div class=\"table-title\">CareAttend Manual \ud83c\udf10<\/div>\r\n                        <div class=\"table-download\">\r\n\r\n                            \r\n                                \r\n                                \r\n                                \r\n                                    \r\n                                        <a target=\"_blank\" href=\"https:\/\/info.consumerdirectcare.com\/hubfs\/Training%20Content\/CDFL\/Other%20training%20material\/en_US_20250911_CDFL-CareAttend-Manual.pdf\">\r\n                                            <span class=\"download-icon\">\r\n                                                <!-- document icon -->\r\n                                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\r\n                                                    <path d=\"M6 22C5.45 22 4.97917 21.8042 4.5875 21.4125C4.19583 21.0208 4 20.55 4 20V4C4 3.45 4.19583 2.97917 4.5875 2.5875C4.97917 2.19583 5.45 2 6 2H14L20 8V20C20 20.55 19.8042 21.0208 19.4125 21.4125C19.0208 21.8042 18.55 22 18 22H6ZM13 9V4H6V20H18V9H13Z\" fill=\"#003764\"><\/path>\r\n                                                <\/svg>\r\n                                            <\/span>\r\n                                            <span class=\"download-text\">View More<\/span>\r\n                                        <\/a>\r\n                                    \r\n                                                                        \r\n                                \r\n                                \r\n\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                    \r\n                \r\n                    \r\n                    <div class=\"table-row\">\r\n                        <div class=\"table-title\">Turning on Biometric Login \ud83c\udf10<\/div>\r\n                        <div class=\"table-download\">\r\n\r\n                            \r\n                                \r\n                                \r\n                                \r\n                                    \r\n                                        <a target=\"_blank\" href=\"https:\/\/info.consumerdirectcare.com\/hubfs\/Training\/CDFL\/CareAttend\/en_US_CDFL%20CareAttend%20-%20Turning%20on%20Biometric%20Login05142026.pdf\">\r\n                                            <span class=\"download-icon\">\r\n                                                <!-- document icon -->\r\n                                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\">\r\n                                                    <path d=\"M6 22C5.45 22 4.97917 21.8042 4.5875 21.4125C4.19583 21.0208 4 20.55 4 20V4C4 3.45 4.19583 2.97917 4.5875 2.5875C4.97917 2.19583 5.45 2 6 2H14L20 8V20C20 20.55 19.8042 21.0208 19.4125 21.4125C19.0208 21.8042 18.55 22 18 22H6ZM13 9V4H6V20H18V9H13Z\" fill=\"#003764\"><\/path>\r\n                                                <\/svg>\r\n                                            <\/span>\r\n                                            <span class=\"download-text\">View More<\/span>\r\n                                        <\/a>\r\n                                    \r\n                                                                        \r\n                                \r\n                                \r\n\r\n                            \r\n                        <\/div>\r\n                    <\/div>\r\n                    \r\n                            \r\n                \r\n            <\/div>\r\n\r\n        <\/div>\r\n        \r\n    \r\n    \r\n    \r\n    \r\n    <div class=\"rdc-popup-overlay\" style=\"display: none;\">\r\n      <div class=\"rdc-popup-box\">\r\n            <span class=\"rdc-popup-close\">&times;<\/span>\r\n            <div class=\"rdc-video-wrapper\"><\/div> \r\n      <\/div>\r\n    <\/div>\r\n\r\n    <\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21dd601 e-con-full e-flex e-con e-parent\" data-id=\"21dd601\" data-element_type=\"container\" id=\"evv-faqs\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-235dbad e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"235dbad\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-092d6fe e-con-full e-flex e-con e-child\" data-id=\"092d6fe\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-819acca elementor-widget elementor-widget-heading\" data-id=\"819acca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">EVV FAQs<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-807107f e-con-full e-flex e-con e-child\" data-id=\"807107f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95e484c elementor-widget elementor-widget-n-accordion\" data-id=\"95e484c\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1570\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1570\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do I need to use CareAttend? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 15.975L20.225 17.75L12 9.525L3.775 17.75L2 15.975L12 5.975L22 15.975Z\" fill=\"#003764\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 8.025L3.775 6.25L12 14.475L20.225 6.25L22 8.025L12 18.025L2 8.025Z\" fill=\"#003764\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1570\" class=\"elementor-element elementor-element-6e10fb2 e-con-full e-flex e-con e-child\" data-id=\"6e10fb2\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1570\" class=\"elementor-element elementor-element-6dc5d90 e-con-full e-flex e-con e-child\" data-id=\"6dc5d90\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdec447 elementor-widget elementor-widget-text-editor\" data-id=\"bdec447\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All non-live-in Caregivers must use CareAttend to clock in and out. To be compliant with the 21 Century Cures Act EVV requirements, time must be logged in real time. Time must be entered by the Caregiver at the beginning and end of each shift. The Participant or their Designated Representative must use the app to approve time. Time submitted manually on the web portal by the Caregiver is NOT EVV compliant. Manual time entries will be monitored by the MCOs. Continued noncompliance may result in disenrollment from the program. Live-in Caregivers are encouraged to use CareAttend, but are not required to.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1571\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1571\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I get started with CareAttend? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 15.975L20.225 17.75L12 9.525L3.775 17.75L2 15.975L12 5.975L22 15.975Z\" fill=\"#003764\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 8.025L3.775 6.25L12 14.475L20.225 6.25L22 8.025L12 18.025L2 8.025Z\" fill=\"#003764\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1571\" class=\"elementor-element elementor-element-f36525b e-con-full e-flex e-con e-child\" data-id=\"f36525b\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1571\" class=\"elementor-element elementor-element-c1027f1 e-con-full e-flex e-con e-child\" data-id=\"c1027f1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0aef728 elementor-widget elementor-widget-text-editor\" data-id=\"0aef728\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The first step is activating your DirectMyCare web portal account. Once you have completed the DirectMyCare web portal activation, you will be able to log into your CareAttend account and begin submitting time. <a href=\"https:\/\/www.consumerdirectfl.com\/training-materials\/\" target=\"_blank\" rel=\"noopener\">Training materials<\/a> on how to activate your DirectMyCare account on our web portal, download CareAttend, and submit time, are all available on our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1572\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1572\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do I really have to enter my time at the start and stop of each shift? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 15.975L20.225 17.75L12 9.525L3.775 17.75L2 15.975L12 5.975L22 15.975Z\" fill=\"#003764\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 8.025L3.775 6.25L12 14.475L20.225 6.25L22 8.025L12 18.025L2 8.025Z\" fill=\"#003764\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1572\" class=\"elementor-element elementor-element-a598514 e-con-full e-flex e-con e-child\" data-id=\"a598514\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1572\" class=\"elementor-element elementor-element-986a423 e-con-full e-flex e-con e-child\" data-id=\"986a423\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c4a268 elementor-widget elementor-widget-text-editor\" data-id=\"3c4a268\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. To be compliant with the 21st century Cures Act EVV requirements, time must be captured in real time at the beginning and end of each shift.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1573\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1573\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What do I do if I am not able to get the Participant\u2019s signature on the mobile app at the end of the shift? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 15.975L20.225 17.75L12 9.525L3.775 17.75L2 15.975L12 5.975L22 15.975Z\" fill=\"#003764\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 8.025L3.775 6.25L12 14.475L20.225 6.25L22 8.025L12 18.025L2 8.025Z\" fill=\"#003764\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1573\" class=\"elementor-element elementor-element-75f6322 e-con-full e-flex e-con e-child\" data-id=\"75f6322\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1573\" class=\"elementor-element elementor-element-902aaf3 e-con-full e-flex e-con e-child\" data-id=\"902aaf3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb03674 elementor-widget elementor-widget-text-editor\" data-id=\"bb03674\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You will need to push \u2018no\u2019 on the mobile app that you are not able to get the Participant\u2019s signature. The time will then be sent to CDFL\u2019s DirectMyCare web portal and the Participant will need to review and approve the time on the web portal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1574\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1574\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I don\u2019t have internet, or a smart phone\/tablet. How do I submit time? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 15.975L20.225 17.75L12 9.525L3.775 17.75L2 15.975L12 5.975L22 15.975Z\" fill=\"#003764\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 8.025L3.775 6.25L12 14.475L20.225 6.25L22 8.025L12 18.025L2 8.025Z\" fill=\"#003764\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1574\" class=\"elementor-element elementor-element-2b50d10 e-con-full e-flex e-con e-child\" data-id=\"2b50d10\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1574\" class=\"elementor-element elementor-element-959164f e-con-full e-flex e-con e-child\" data-id=\"959164f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8af1c04 elementor-widget elementor-widget-text-editor\" data-id=\"8af1c04\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Time can be submitted using the CareAttend IVR using the consumer\u2019s landline phone. The CareAttend IVR is considered the alternative method for EVV. Shifts will need to be approved by the Participant through the IVR or CDFL\u2019s DirectMyCare web portal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-684958a e-con-full e-flex e-con e-parent\" data-id=\"684958a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-98ea5aa e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"98ea5aa\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b526174 e-con-full e-flex e-con e-child\" data-id=\"b526174\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b28e93a e-con-full e-flex e-con e-child\" data-id=\"b28e93a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48aa9a5 elementor-widget elementor-widget-heading\" data-id=\"48aa9a5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Need more help?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-450d515 primary-light elementor-widget elementor-widget-button\" data-id=\"450d515\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.consumerdirectfl.com\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to a Team Member<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Select Section UnitedHealthcare Training EVV FAQs UnitedHealthcare Training EVV FAQs UnitedHealthcare Training EVV FAQs Consumer Direct Care Network Florida Get started with CareAttend Materials available in Spanish have a \ud83c\udf10 icon. To view translated versions of these forms, select Spanish from the top menu. UnitedHealthcare EVV FAQs Do I need to use CareAttend? All non-live-in [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4095","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CareAttend - Florida - Consumer Direct Care<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.consumerdirectfl.com\/km\/care-attend\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CareAttend - Florida - Consumer Direct Care\" \/>\n<meta property=\"og:description\" content=\"Select Section UnitedHealthcare Training EVV FAQs UnitedHealthcare Training EVV FAQs UnitedHealthcare Training EVV FAQs Consumer Direct Care Network Florida Get started with CareAttend Materials available in Spanish have a \ud83c\udf10 icon. 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